Solutio Management
Effective date: 3 November 2026
Version: 1.0
1. Website Operator
This website is operated by Solutio Management (SM), a trading name of Hayne Business Solutions, a Swiss sole proprietorship (raison individuelle) owned and operated by Sandra Hayne.
Business details
- Legal business: Hayne Business Solutions
- Trading name: Solutio Management
- Owner: Sandra Hayne
- Use the contact form to get in touch.
In these Terms of Use, "SM", "we", "us" and "our" refer to Hayne Business Solutions operating under the Solutio Management trading name.
2. Acceptance and Scope
By accessing or using this website, you agree to comply with these Terms of Use to the extent applicable under Swiss law. These terms govern access to the website, use of its content, contact forms, online enquiries and links to client onboarding questionnaires. The provision of paid administrative services is governed by a separate service agreement, applicable service conditions and the agreed service package. If you do not agree with these terms, please discontinue using the website.
3. Nature of Our Services
Solutio Management provides administrative management and digital back-office support to self-employed professionals, sole proprietors and micro-businesses, primarily in Canton Vaud, Switzerland. Our services may include:
- Administrative preparation and support for applications for recognition as self-employed with the relevant AVS compensation fund.
- Configuration and onboarding of client-owned Bexio Advanced accounts.
- Preparation and configuration of Swiss QR invoice templates.
- Administrative processing, organisation and digital filing of business receipts and documents.
- Administrative entry of supplier invoices and reconciliation of business transactions.
- Assistance with compatible e-banking integrations.
- Training in the use of Bexio Go and related administrative workflows.
- Preparation of administrative documentation for handover to an independent fiduciary or other qualified professional.
The precise scope of services depends on the package selected and the written agreement between SM and the client.
4. Professional and Regulatory Limitations
Solutio Management provides administrative and operational support. SM does not act as a fiduciary firm (fiduciaire), certified auditor, tax adviser, legal adviser, insurance broker or debt-collection service provider. Our services do not include:
- Tax advice or preparation and filing of tax returns.
- Statutory audit or regulated assurance services.
- Preparation or certification of annual financial statements.
- Legal advice or legal representation.
- Payroll processing.
- Preparation, initiation, execution or authorisation of bank payments.
- Formal debt enforcement or collection proceedings (poursuites).
- Insurance brokerage or regulated financial advice.
Where specialist services are required, clients remain responsible for engaging appropriately qualified professionals.SM does not guarantee approval of an application for recognition as self-employed by the relevant AVS authorities. Such decisions remain exclusively with the competent authorities.
5. Website Information and Accuracy
We make reasonable efforts to ensure that information published on this website is accurate, clear and up to date. However, information concerning Swiss administrative requirements, legislation, software functionality, third-party subscriptions or government procedures may change. Website content is provided for general information purposes and does not constitute individual legal, tax or other regulated professional advice. Visitors should not rely on general website information as a substitute for advice from a qualified professional where required.SM reserves the right to correct, update, modify or remove website content without prior notice.
6. Prices and Service Information
Prices displayed on the website are expressed in Swiss francs (CHF), unless otherwise indicated. Where applicable, displayed prices and descriptions distinguish between SM's service fees and fees charged independently by third-party providers. Bexio subscriptions are contracted and paid for directly by the client. Bexio pricing and subscription conditions are determined by Bexio and may change independently of SM. Any applicable VAT treatment will be communicated in accordance with Swiss law. Information published on the website does not, by itself, create a binding service agreement. A service relationship is established following acceptance of an agreed quotation, engagement letter or service agreement by the parties. The applicable terms, service limitations, fees, commencement date and cancellation conditions will be defined in the relevant agreement.
7. Client Enquiries and Onboarding Forms
Visitors may contact SM through the website, email, WhatsApp Business or designated online forms. Information submitted through these channels must be accurate and, where relevant, complete. Submitting an enquiry or onboarding questionnaire does not automatically establish a contractual relationship or guarantee acceptance as a client.SM may request clarification, verification or supporting documentation before accepting an engagement. Visitors must not submit passwords, online banking credentials, authentication codes or other security information through website contact forms or onboarding questionnaires. Where sensitive supporting documents are required, SM will provide appropriate submission instructions.